Advanced Analytics: The Secret to High-Performing Employee Health Programs

By Phil Fiero

While employee health and well-being programs have been around for decades, only recently has the industry been in a position to move beyond the one-size-fits-all approach.

What You Missed at AHIP…

By Michelle Snyder

It’s June…which means farmer’s markets, summer camps and the biggest health plan conference of the year: AHIP Institute. In Austin, TX this year, AHIP was a little HIP’er than usual because no matter how nerdy you are, you can’t help feeling cool in that city.

The New CaféWell Mobile Experience is Here

By Paul Ingram

We are excited to introduce the new CaféWell mobile app based on extensive user research, expert consumer design experience and internal testing by Welltok employees (yep, we walk the walk, too!). 

As Seen on HR.com: How Healthcare Can Win Big In The World Of Big Data

By Phil Fiero

From streaming media to grocery stores – all markets seem to be exploring the use of consumer data in an effort to create more personalized and targeted experiences with the goal of increasing engagement and loyalty.

7 Best Practices of Data-Driven Personalization

By Kathleen Ellmore

The notion of “health” is a very personal thing. Each of us view health a little differently – we’re all in different places in our healthcare journeys and what motivates us to be healthier, and what may hinder our progress, can be radically different from person to person.

Whole Health: 3 Keys to Health Care Transformation

By John Kao

Health care is a team sport. Encouraging teamwork for patient outcomes is core to our work at Alignment Healthcare, and I was thrilled to see that spirit mirrored in the robust energy of health care entrepreneurship on display at this year’s Health Evolution Summit.

Top Takeaways from NBGH and Fidelity About Wellbeing Programs

By Lisa Suter

For eight years the National Business Group on Health (NBGH) and Fidelity Investments have reliably conducted THE industry-defining survey on employer wellbeing trends and investments.

Ovum has Welltok "On The Radar"

By Michelle Snyder

International analyst firm Ovum selected Welltok for its prestigious “On the Radar” series based on the company’s innovative, comprehensive consumer health enterprise platform and technology-enabled services.

Taking the 5D Approach to Health

By Carrie Williams

Traditionally, employee health and well-being programs encourage employees to be physically active and eat healthier. But true health and well-being goes far beyond the scope of exercise and healthy eating.

As Seen in Vator News: Analytics is the Key to Unlocking Optimized Health

By Michelle Snyder

Over three trillion dollars is spent on (what we call) healthcare in the U.S. every year.  

However, the reality is that the vast majority of that money is being spent on “sickcare” – trying to make people better after they have become ill.

The Multi-Million-Dollar Value Behind Member Engagement Programs

By David Veroff

A question I often hear from health plan executives is “does member engagement deliver financial value and results?” After extensive research, I discovered that the answer is a solid “yes.”

Don’t Take Risks with Risk Adjustment Programs: Key Capabilities to Improve Performance

By April Gill

Many in the healthcare industry are acutely aware that Medicare Advantage organizations continue to face challenges in the changing risk adjustment environment.

The Biggest Mistake at HIMSS?

By Bernie Zipprich

For all the talk at HIMSS last month about “patients” and “members,” one group was conspicuously missing: “consumers.” And yet, no need is greater.

And the Award for Best Consumer Engagement Program Goes to...

By Kathleen Ellmore

Last week, we had the opportunity to shine a spotlight on our clients who had award-winning engagement strategies and programs in 2016 during our Best of Engagement webinar.

Are Consumers Playing Hard to Get?

By Welltok Marketing

The distribution of heart-shaped cards and chocolates, the delivery of flowers, and the 2-hour restaurant wait times on a Tuesday – today must be Valentine’s Day. 

Watching the Big Game This Weekend? Think About This.

By Phil Fiero

The one way you can predict if the Patriots or the Falcons will win the Super Bowl is with advanced analytics.

Make It Personal: Three Ways to Connect with Healthcare Consumers

By Stan Nowak

I recently attended my graduate school reunion with a number of old friends, and it was a great opportunity to catch up on the usual topics – careers, family, and the latest new hobby or travels.

2017 Health Predictions: Where Do We Go From Here?

By Jeff Margolis

Historically, healthcare has been focused on funding and improving the entrenched “sickcare” system and providing access for the costliest, most needy populations.