With over a decade of experience working with Medicare Advantage plans, Welltok knows a thing or two about helping build a better member experience.
One of our tried and true facts when it comes to keeping members enrolled is that retention starts on day 1. A strong welcome call can help you get off on the right foot with members, but it can also miss the mark if not executed properly.
Did yours hit the mark? Watch this short video to see what our top 5 tips are for creating the best welcome call.
Welltok drives consumer actions that matter. Only Welltok can predict with up to 90% accuracy people's needs and their likelihood to take action, and engage them with integrated multi-channel outreach to maximize results. By delivering personalized content and resources, Welltok ensures more individuals take critical actions like scheduling an annual check-up, selecting insurance coverage or refilling medications. As the award-winning consumer activation company, healthcare organizations and others trust Welltok to connect with their populations in meaningful ways. Watch this 90-second video to learn more.