How Geisinger Closed the Gap Between Quality & Member Experience

By Welltok Marketing

There’s a lot of talk about the intersection of quality and member experience, but not always a lot of action. Our client Geisinger Health Plan is taking action and sharing best practices about how their quality team has fully embraced this reality and is using quality measures to drive an organization-wide approach to improving the member experience.   

Making Social Determinants of Health Actionable

By Welltok Marketing

The healthcare industry is waking up to the fact that factors outside the healthcare system impact a person’s health status and outcomes. To demystify social determinants of health and understand how to make them actionable, Welltok recently brought together an industry expert, population health manager and data analyst to share their perspectives and expertise.

3 Proven Strategies to Prevent Disenrollment

By Katie Kopansky

The average Medicare Advantage plan turns over about 10% of its members every year. For a plan with 100K members, this equates to about $110M in lost premium reimbursements.  

While plans won’t ever get voluntary disenrollment to zero, a strong retention strategy can move the needle and make a big impact on your business.

Provider Organization Increases Primary Care Volumes with Enterprise Growth Solution

By Welltok Marketing

A large Michigan-based healthcare system had a desire to build their PCP practice and improve patient care. The organization understands that patients who establish a relationship with a PCP are more likely to use the appropriate venue or level of care (i.e. more likely to go to the clinic for an earache, instead of the ER). To build their PCP volume, the system wanted to target lapsed patients — those individuals who hadn’t had a wellness visit in the last 12 months.

Healthcare Leaders Listen Up: Personalized Wellbeing Is the Next Frontier

By Jeff Margolis

Personalized medicine shouldn't be practiced in just clinical settings but for all aspects of a person’s health and wellbeing to truly transform the industry and control burgeoning spend. 

New discoveries are ushering in the era of personalized medicine, and as a person diagnosed with Crohn’s disease, this is especially good for me and others with incurable diseases.

Why Supporting Mental Health is a Must

By Lisa Suter

Thanks to efforts like Mental Health Month, there’s an increased awareness that mental health is something everyone should care about. To improve education on the topic and increase support, many health plans, providers and employers are focusing on mental health as part of a holistic health approach.

Becoming Welltok

By Welltok Marketing

You may have already heard the news, but if not, we want to share that we are officially rebranding from Tea Leaves Health to Welltok. As a result, the Tea Leaves Health name has been retired, and from this point on we will be known as Welltok. The product names – Patientology™, Physicianology™ and Decisionology™ – will remain the same.

3 Trends from the Final 2020 CMS Call Letter

By Welltok Marketing

It’s that time of the year. The weather is warming, flowers are blooming, and CMS recently released its final call letter for 2020. Here are three trends to act on now to close gaps in care, improve CAHPS measures, and improve or maintain those high Star Ratings in the future.   

Things Got Too Personal at Conference Board East

By Michelle Snyder

I had the good fortune of being in NYC this past week at Conference Board East mixing and mingling with leading employers who are all looking for ways to improve the health and wellbeing of their employees. There were many interesting presentations and new point solutions on display, not to mention some good schwag. I had two key takeaways from the conference:

Tales from the Trenches with Jeff Margolis, CEO of Welltok

By Welltok Marketing

Earlier this month, Welltok CEO Jeff Margolis joined Matter at Tales from the Trenches™ to share the wisdom he’s gained from a 30-year career building some of the nation’s largest and most innovative technology and service organizations.

Turn Swing and a Miss into Total Success: Well-Being Wake-Up Report

By Scott Rotermund

Employees across the nation have rung the alarm—fitness challenges and one-size-fits-all well-being programs are not what they want or need. Yet, the majority (84%) of employees say their company offers the same resources to all employees. A new survey conducted by Ipsos on behalf of Welltok, found that nearly 60% of respondents are getting irrelevant well-being support from their employers.

New Research Reveals 6 in 10 Seniors May Be at Risk for Switching Medicare Advantage Plans

By Welltok Marketing

There's one month left in the new Medicare Advantage open enrollment period. Are you doing all you can to retain and attract members? With more Americans aging into Medicare and the new open enrollment period allowing consumers to switch plans between January 1 and March 31, the competition for members is really heating up.

Providers Need to Become Community Hubs

By Welltok Marketing

Your inbox and LinkedIn feed are likely inundated with HIMSS recaps and commentary. There is one summary from last month’s JP Morgan healthcare conference that we felt is even more poignant.

3 Things Every Population Health Manager Should Do in 2019

By Welltok Marketing

The first six weeks of the year have flown by and we are excited by the prospect of a three-day weekend to decompress and get caught up. If you are looking for some light weekend reading, we've got you covered! To help make 2019 your most impactful year yet, here are three things every population health manager should be doing to improve engagement, drive outcomes and maximize ROI.

Do's and Don'ts of a Personalized Employee Wellbeing Solution

By Welltok Marketing

Last week, two former HR leaders shared their secrets for turning burnt-out wellness programs into ROI-generating wellbeing strategies and they didn't hold back! During the interactive 30 minute discussion they shared insights for everything from rebooting stale programs to motivating employees to creating personalized experiences with data and a "surround sound" approach.

2018: Year in Review

By Welltok Marketing

As we made the leap into 2019, we took a moment to reflect on 2018 accomplishments and how we’ve continued to evolve to support you and your business. From our acquisition of the leading interactive messaging company to HTA's selection of Welltok as their principal partner for consumer health engagement, 2018 was one for the books. Read on for the highlights, and join us for an even bigger 2019!