Are EHRs and PHRs designed to fail?

By Welltok Marketing

In an interview with MedCity News, Welltok's CEO Jeff Margolis expressed the belief that current electronic health records and personal health records are unintentionally designed to fail. “We’re not condemning the use of EMRs or EHRs or PHRs,” he said.

However, he believes there is a “misunderstanding” about what they should be.

Health IT systems need to be built around patients, not payers, providers or even diseases. “Incentivize consumers in addition to providers and payers,” Margolis said. “You’ve got to give them a multidisciplinary pathway” to encourage self-management of health.

Read the full interview here and see what his synonym for "interoperability" is (hint: it's not good design).