True Healthcare Engagement is Not About "Likes" and "Thumbs Up"

By Jeff Margolis

For many years, digital consumer engagement meant getting eyeballs on things, namely ads and getting people to click through those ads to generate revenue, but taking action is the only metric that matters in health.

The core concept of consumer health is the notion that consumers take more responsibility and control of their health. For so long, healthcare has largely been paternalistic – a doctor diagnosing care, a nurse providing discharge orders, an insurance company offering a well-baby checkup. It’s only in recent years, with the cost of care shifting and the definition of health expanding beyond clinical care, that consumers have become more central players.

This has led to organizations including health plans, providers and employers to focus more on getting people “engaged” in their health before they get sick to keep costs down and improve overall population health. Furthermore, the rise of digital health – from tracking devices for sleep or activity monitoring, to mobile applications for guided meditation, nutrition and more, has compounded the idea of engaging individuals. With this massive intersection of digital and consumer health, it is no wonder that engagement materialized as a desirable and measurable goal. Yet, in reality, engagement is unsubstantiated and meaningless on its own.

Making Social Determinants of Health Actionable

By Welltok Marketing

The healthcare industry is waking up to the fact that factors outside the healthcare system impact a person’s health status and outcomes. To demystify social determinants of health and understand how to make them actionable, Welltok recently brought together an industry expert, population health manager and data analyst to share their perspectives and expertise.

Healthcare Leaders Listen Up: Personalized Wellbeing Is the Next Frontier

By Jeff Margolis

Personalized medicine shouldn't be practiced in just clinical settings but for all aspects of a person’s health and wellbeing to truly transform the industry and control burgeoning spend. 

New discoveries are ushering in the era of personalized medicine, and as a person diagnosed with Crohn’s disease, this is especially good for me and others with incurable diseases.

Why Supporting Mental Health is a Must

By Lisa Suter

Thanks to efforts like Mental Health Month, there’s an increased awareness that mental health is something everyone should care about. To improve education on the topic and increase support, many health plans, providers and employers are focusing on mental health as part of a holistic health approach.

Things Got Too Personal at Conference Board East

By Michelle Snyder

I had the good fortune of being in NYC this past week at Conference Board East mixing and mingling with leading employers who are all looking for ways to improve the health and wellbeing of their employees. There were many interesting presentations and new point solutions on display, not to mention some good schwag. I had two key takeaways from the conference:

Tales from the Trenches with Jeff Margolis, CEO of Welltok

By Welltok Marketing

Earlier this month, Welltok CEO Jeff Margolis joined Matter at Tales from the Trenches™ to share the wisdom he’s gained from a 30-year career building some of the nation’s largest and most innovative technology and service organizations.

Turn Swing and a Miss into Total Success: Well-Being Wake-Up Report

By Scott Rotermund

Employees across the nation have rung the alarm—fitness challenges and one-size-fits-all well-being programs are not what they want or need. Yet, the majority (84%) of employees say their company offers the same resources to all employees. A new survey conducted by Ipsos on behalf of Welltok, found that nearly 60% of respondents are getting irrelevant well-being support from their employers.

3 Things Every Population Health Manager Should Do in 2019

By Welltok Marketing

The first six weeks of the year have flown by and we are excited by the prospect of a three-day weekend to decompress and get caught up. If you are looking for some light weekend reading, we've got you covered! To help make 2019 your most impactful year yet, here are three things every population health manager should be doing to improve engagement, drive outcomes and maximize ROI.